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The Use of The Site, Legal Notice, Privacy Policy, Terms of Sales and Copyrights constitute together the General Terms and Conditions of the use of the site.

The use of the contents of this site and its components are authorized solely for information purposes. They are exclusively for private and personal use.

It is prohibited to use this site’s materials whether partially or wholly, by the means of downloading, transmission, reproductions, or any other means regardless of the manner and purpose utilized for public or commercial nature.

Upon entering this site, you acknowledge that you fully understand the existence of the General Terms and Conditions of the use of the site and the necessity of reading them prior to any use and that the use of the site constitutes your agreement to these terms and conditions.

You also acknowledge that all materials and designs and TM on this site are governed by Lebanese and International copyright laws and belong exclusively to SIOM sarl.

The brand name SIOM and the domain name www.siom.com.lb and www.siomorfevres.com belong exclusively to the company SIOM sarl. No part of the materials on these sites may be copied or reprinted elsewhere without the prior authorization from SIOM sarl.

THE ACCESS AND THE USE OF THIS SITE IS SUBJECT TO THE GENERAL TERMS AND CONDITIONS OF THIS SITE.

If you elect to engage in the activities on our site, SIOM may ask that you provide us personal information, such as your first and last name, mailing address (including zip code), e-mail address, employer, job title and department, telephone and facsimile numbers, and other personal identifying information.

When ordering products or services on this site, you may be asked to provide a credit card number. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
When you submit personal information to SIOM on this site, all this information will be treated with strict confidentiality. This information will not, under any circumstances, be transferred outside SIOM.

How Your Personal Information Is Used:

SIOM collects your information in order to record and support your participation in the activities you select. The information that you provide is used as part of our effort to keep you informed about product upgrades, special offers, and other products and services of SIOM.

Change Your Password and Personal Information:

If you are a member, you can change or correct your personal information and password by simply logging in to your account and accessing your Account Information.

You may also access and correct your personal information by e-mailing, writing, faxing, or calling SIOM at:

SIOM Orfevres
Attn: Processing Dept.
PO Box 90-1431
Jdeidet El Metn 1202 2110
Lebanon

Tel: +961 4 921080
Fax: +961 4 920984
Email: sales@siomorfevres.com

Please include your name, address, and/or e-mail address when you contact us. No specific form is required to notify SIOM of changes to your account information

Import Duties And Local Taxes:

Please be aware that the recipient will be responsible for all import charges, expenses, duties and local taxes.

Sales Terms and Conditions:

All orders placed are subject to the acceptance by SIOM sarl, and are subject to SIOM’s sales terms and conditions policy. All prices are exclusive of all export fees, sales taxes, duty, VAT or any other charges at destinations unless otherwise specified by our official offer. Packing included is our export standard packing free of charge

Prices:

The prices indicated are shown in USD and do not include delivery. The delivery costs are clearly shown and invoiced at the end of the order in addition to the price of the products. We reserve the right to modify our prices at any moment but this will be indicated to you on the order at the time the order is placed. If an obviously incorrect price appears on our website and is not corrected on your total at the time of order completion, for whatever reason (human error, technical error etc.), your order will be cancelled and the payment refunded to you, even if it has been initially validated.

Availability:

We will always endeavor to fulfil your order once completed and paid for. If a product should become unavailable after your order has been confirmed and paid for, we will refund the price you paid for the product within 30 days following the date of payment. If your order includes products that are temporarily unavailable, we will send the available products out first and will follow with the outstanding items once they are available again. We will refund the shipping fees for the rest of the order. If relevant, we will offer you a replacement for an unavailable product, a product of equal price and quality. If you accept the replacement, and then wish to return it to us in the conditions outlined under Right of Return, the return postage will be covered by us. If you choose to decline this offer, and the original product is permanently unavailable, we will reimburse the price of the unavailable product.

Delivery:

Your order will be delivered to the address you indicated when your order was placed. The products bought on our website will be delivered to the address you have entered when the purchase was originally made.
SIOM Orfevres does everything in its power to respect the delivery times indicated in the follow up email sent by our customer service department. We cannot, however, be held responsible for the consequences of a late delivery or the loss of a package caused by a third-party contracted to make delivery, or by you, or because of some unforeseen event or an Act of God. In the event where you do not receive your package, an investigation will be conducted with the carrier and may take several days upon receipt of your claim. During this period of investigation, no reimbursement or re-delivery will take place.

General SIOM Return Policy:

No merchandise may be returned without prior authorization from SIOM sarl, and in accordance with the following conditions:

     • Merchandise returned in original packing.
     • Transportations charges back and forth are prepaid by the buyer.
     • A charge of 20% is made to cover the cost of restocking returned merchandise. 
     • On equipment or parts returned for repairs or adjustments, transportation charges, both ways to be prepaid by the buyer.
     • All items to be repaired will be quoted separately with the repair cost.
     • SIOM will not be able to take back customized items specially produced for the client.
     • All returns including shipping, customs, and any other taxes are made at the expense of the customer.

The right of withdrawal from a confirmed sale can be only exercised within 48 hours from the receipt of the confirmed order. In that case, full refund is made with no obligation to the client.

No order cancellation is accepted after 48 hours except in a case of Force Majeure. Force Majeure is defined but not limited to: acts of nature (including hurricanes, typhoons, tornadoes, cyclones, other severe storms, winds, lightning, floods, earthquakes, volcanic eruptions, fires, explosions, disease, or epidemics); acts of war, attack, invasion or other acts of hostility by foreign enemies; civil war, rebellion, revolution, insurrection or usurpation of sovereign power; riots or other civil commotion; terrorism (including hijacking, sabotage, bombing, murder, assault and kidnapping); and any other such events beyond our control and the control of the client.

Warranty Policy:

Our Warranty is a promise of replacement under certain specific conditions. This policy applies to all SIOM’s products in normal service. This Policy does not cover a product failure resulting from accident, neglect, misuse, improper handling, improper storage and abuse of our products.

All our products are warranted under the conditions of normal use against defects in materials and workmanship for a period of one year from the date of shipment. Should any product be found to be defective for these reasons, it will be repaired or replaced free of charge.

To make a claim under this warranty concerning any problems with a product, you must first notify SIOM’s service department to describe and verify the nature of the problem. Upon authorization by our service department, you may return a failed item in original packing to us freight prepaid both ways by the buyer. The decision to repair or replace defective products will be made at the sole discretion of SIOM.

SIOM’s Liability, whether based on warranty, negligence, or other cause arising from the use or the sale of our product, shall NOT in any case exceed the cost of repair or replacement of the defective piece. Such replacement or repair shall be the sole exclusive remedy of the purchaser and in no case shall SIOM be responsible for incidental or consequential damages arising out of commercial loss.

Certificate of Origin – Form Euro 1 (for Europe imports) - Form A for the USA

A certificate of origin is an official document signed by the chamber of commerce certifying the origin of the merchandise being sold. This document can be used in the GCC area to exclude the buyer from paying Custom duties.
Form Euro 1 excludes customs duties in the European Union countries, and Form A in the USA.
For orders above $1000 USD in value, we shall inform the buyer about the need for any of the above forms to save custom duties in their respective destination. Customs duties does not include VAT taxes.

Secure payment:

SIOM Orfevres currently offers credit/debit card payment methods. These payment options use advanced SSL encryption to keep your transaction secure and do not cost you anything to use (SIOM is charged as the seller, you are not charged as the buyer) so you will not pay any extra for your order. You do not need to hold an account with these Merchants to use these methods of payments.

Intellectual ownership:

All the content on SIOM Orfevres website (illustrations, texts, names, brand names, images and videos) is the property of Company. Any partial or total reproduction of this content, by any means and on any support, is subject to prior and express authorisation by SIOM Orfevres. All information, content and files is protected by International law concerning intellectual ownership and copyright. SIOM Orfevres cannot give you the right to copy, display or distribute content that you do not have the intellectual rights to. All fraudulent use of this content that violates the rights held by a third party constitutes an offence of forgery, which is severely punished under the Intellectual Property Code.

Privacy and protection of personal data:

The details you give us are essential for the processing and delivery of your orders, for billing and for the establishment of warranty contracts, therefore failure to provide these details will result in the cancellation of your order. By registering on the Site, you agree to provide us with sincere and true information as it concerns you. Communicating false information is contrary to the present general Terms and Conditions.
You have the permanent right to access and rectify all the information that concerns you, in accordance with European texts and national laws in place (article 34 of the law of 6 January 1978). You can at any time make a request to SIOM Orfevres to find out what personal information we hold concerning you. You may at any time, and by request, modify this information.

Scope of Application

The provisions of these General Terms and Conditions apply as the standard contract conditions which are used in a contract with a merchant in the normal course of business. In accepting an offer or order confirmation or by sending a purchase order, the customer (hereafter called the Purchaser) confirms his acceptance of these General Terms and Conditions of Sale and Delivery. Contradictory terms and conditions laid down by the Purchaser will not be binding upon SIOM and its subsidiary (hereafter collectively called the Seller), even if no specific objections are raised by the Seller.

All deliveries, services and sales transactions concluded between the Purchaser and SIOM are carried out solely on the basis of the General Terms and Conditions shown below. Any inconsistent, diverging or additional terms and conditions of the Purchaser shall not apply even if they are incorporated in a purchase order following SIOM’s offer and SIOM does not expressly object to these or SIOM executes the order without reservation. SIOM’s silence signifies SIOM rejection of the Customer’s terms and conditions. These Terms and Conditions are taken as accepted, at the latest, when the product or service is received.

Any document other than the present General Terms and Conditions of Sale and Delivery, such as catalogues, prospects, advertisements and other notes shall only be informative and indicative, and shall not constitute a contractual obligation. Product related text and image and other product specific information have been carefully -prepared, however no responsibility is taken for the correctness of this information in all documents and digital media of the Seller. Any offers, order acknowledgement, order acceptance of sale of any product of the Seller is conditional upon the terms contained in this document. These conditions shall govern any individual contract of sale between the Seller and the Purchaser. Any typographical, clerical or other error, omission in any sales literature, quotation, price list, order confirmation, invoice or other document of information issued by the Seller shall be subject to correction without any liability on the part of the Seller.

SIOM’s general terms and conditions can be viewed and downloaded here.

Orders and Specifications

The act of sale is effective after acceptance by the Seller of the order submitted by the Purchaser. Offers and quotations do not constitute a contract and are of no contractual value.

No order submitted by the Purchaser shall be deemed to be accepted by the Seller unless and when confirmed in writing by the Seller or the Seller‘s representative.
Verbal agreements or arrangements with the Seller‘s employees shall only be binding unless and when they are confirmed in writing by the Seller.

In order to be legally effective, declarations of acceptance and all orders require written confirmation from the Seller (order confirmation) or written confirmation by email and/or fax are sufficient.

All order acceptances are given exclusively on the basis of these General Terms and Conditions of Sale and Delivery. Supplements, amendments and verbal agreements shall require a written confirmation by the Seller to be legally binding.

Revocation of an order already sent by the Purchaser and confirmed by the Seller shall be admissible only within 48 hours from the receipt of the Confirmed order. In that case, full refund is made with no obligation to the Purchaser. Changes in the terms of the order (quantity, reference or technical specifications) shall only be admissible within 48 hours after the order confirmation has been sent by the Seller.

No order cancellation is accepted after 48 hours except in a case of Force Majeure. Force Majeure is defined but not limited to: acts of nature (including hurricanes, typhoons, tornadoes, cyclones, other severe storms, winds, lightning, floods, earthquakes, volcanic eruptions, fires, explosions, disease, or epidemics); acts of war, attack, invasion or other acts of hostility by foreign enemies; civil war, rebellion, revolution, insurrection or usurpation of sovereign power; riots or other civil commotion; terrorism (including hijacking, sabotage, bombing, murder, assault and kidnapping); and any other such events beyond our control and the control of the client.

The act of sale is effective after acceptance by the Seller of the order submitted by the Purchaser. The quantity, quality and description of any specifications for the Goods shall be those set out in the Seller‘s quotation (if accepted in writing by the Purchaser through an order) or the Purchaser‘s order (if accepted in writing by the Seller through the order confirmation).

Any such specification, sales literature, quotation etc. shall be strictly confidential and must not be made available to third parties. The Purchaser shall be responsible to the Seller for ensuring the accuracy of the terms of any order submitted by the Purchaser, and for giving the Seller any necessary information relating to the Goods within a sufficient time to enable the Seller to perform the contract in accordance with its terms. If the Goods are to be manufactured or any process is to applied to the Goods by the Seller in accordance with the specification submitted by the Purchaser, the Purchaser shall indemnify the Seller against all loss, damages, costs and expenses awarded against or incurred by the Seller in connection with or paid or agreed to be paid by the Seller in settlement of any claim for infringement of any patent, copyright, design, trade mark or other industrial or intellectual rights of any other person which results from the Seller‘s use of the Purchaser‘s specification. The Seller reserves the right to make any changes in the specification of the Goods which may be required to conform to applicable statutory requirements, without being held responsible for such changes.

In addition, where the Goods are to be supplied to the Seller‘s specification, the Seller reserves the right to make any changes which do not materially affect the quality or performance of the Goods.

The information contained in any selling documents prepared by the Seller is only indicative and shall not be legally binding.

Any analysis or study undertaken or delivered on request of the Purchaser has to be verified by him before use. The Seller accepts no responsibility and shall have no liability in contract, tort or otherwise to the Purchaser or other third parties in relation to the content of such documents.

Price of the Goods

Unless stated otherwise, all prices are given by the Seller on an ex-works (Incoterms 2010) basis, and where the Seller agrees on demand of the Purchaser to deliver the Goods elsewhere as at the Seller‘s premises, the Purchaser shall be liable to pay the Seller‘s charges for transport, packaging and insurance.

Unless stated otherwise, the Seller is bound by the prices named in its offers for a period of 30 days from the date of the offer.

If at least three (3) months have, for any reason, passed between the conclusion of the contract and the delivery of the product, the Seller may raise the purchase price by an amount which corresponds to: the rise in the cost-of-living index and a modification of a tariff agreement and higher production costs and a currency regulation and an alteration of duties and a significant increase in the costs of materials and other costs of manufacture or any change in delivery dates.

The price is exclusive of any applicable Value Added Tax, which the Purchaser shall be additionally liable to pay to the Seller.

Terms of Payment

The Purchaser shall pay the price of the Goods within the time specified by the Seller from the date of the Seller‘s invoice. Trade discounts need the prior written approval of the Seller..

Payment shall be effected by interbank payment transaction only; no cheque or bill of exchange will be considered as fulfilment of the payment obligation. It may be agreed between the parties that the Purchaser has to deliver a Letter of Credit issued by a bank acceptable to the Seller. In this individual case it is assumed that any Letter of Credit will be issued in accordance with the Uniform Customs and Practice for Documentary Credits, 2007 Revision, ICC Publication No. 600. If the Purchaser fails to make payment on the due date then, without prejudice to any other right or remedy available to the Seller, the Seller shall at his discretion be entitled to: cancel the contract or suspend any further deliveries to the Purchaser; or charge the Purchaser interest on the amount unpaid from the due date, at the rate of 7 per cent per annum above European Central Bank reference rate, until payment in full is made. The Purchaser shall be entitled to prove that the delay of payment caused no or little damage only..

All orders shall be accepted under the provision that the Purchaser is in the position to pay the complete amount of the purchase price. If this prerequisite is no longer fulfilled, which shall be assumed if unfavorable information about the Purchaser‘s economic situation exists or payments are not made within the agreed payment period, then the Seller can demand immediate cash payment before delivery of the commodities, regardless of the agreed payment date. In the event of a considerable deterioration of the financial situation of the Purchaser becoming known after conclusion of the contract or in the event of arrears in payment, the Seller shall have the right to withdraw from the contract and to demand immediate settlement of all claims, both due for payment and not yet due for payment. If the Seller makes use of the right to withdraw from the contract, the Purchaser shall reimburse the Seller for the loss of profits or expenditure incurred with a view to the order placed, in particular with a view to the working hours taken up. Payments must be made exclusively to the Seller..

Rights of offset shall not be allowed. .

Delivery

The deadlines and time periods indicated by the Seller are not binding, unless agreed otherwise in writing. The Seller is not responsible for delays of delivery due to Force Majeure or due to events which make the delivery considerably more difficult or impossible for the Seller, even if binding time periods and delivery deadlines have been agreed. Those events permit the Seller to delay the delivery or service for the duration of the hindrance, or to withdraw from the contract in full or in part in relation to that part that has not been fulfilled. The Seller is always permitted to carry out partial services or deliveries.

The start of the delivery period stated by the Seller is subject to the clarification of all technical questions. Compliance with the delivery obligation of the Seller shall further presuppose punctual and proper performance of the Purchaser‘s obligations. The right to the plea of non-performance of contract shall remain reserved.

Delivery of the Goods shall be made by the Purchaser collecting the Goods at the Seller‘s premises at any time after the Seller has notified the Purchaser that the Goods are ready for collection or, if some other place for delivery is agreed by the Seller, delivering the Goods to that place. If the Purchaser falls into arrears of acceptance of the Goods or culpably reaches other cooperation duties, the Seller shall be entitled to demand reimbursement of the costs incurred by the Seller to this extent, including all and any additional expenditure and other damages. The right of the Seller to further-reaching claims shall remain reserved.

Where delivery of the Goods is to be made by the Seller in bulk, the Seller reserves the right to deliver up to 3% more or 3% less than the quantity ordered without any adjustment in the price, and the quantity so delivered shall be deemed to be in the quantity ordered.

If a fixed and binding time for delivery is provided for in the contract, and the Seller fails to deliver (in accordance with Point (3) of this Article within such time or any extension thereof granted, the Purchaser shall be entitled, on condition that the arrears in delivery are based on a breach of contract by malice aforethought or gross negligence of the Seller and on giving to the Seller within a reasonable time notice in writing, to claim a reduction of 0,1% of the delivery value for each completed week of arrears, albeit no more than 3% of the delivery value, unless it can be reasonably concluded from the circumstances of the particular case that the Purchaser has suffered no loss.

Liability for any loss of profits or any other consequential losses, including liability for loss of income which can otherwise customarily be achieved with the sold product(s), shall be ruled out.

To the extent possible, the quantity ordered by the Purchaser shall be provided. Any difference in quantity resulting from the delivery note or the invoice shall be notified to the Seller in writing, albeit not later than five (10) working days after receipt of the commodities.

If the Purchaser fails to accept delivery on due date, he shall nevertheless make payment as if the delivery of the Goods had been accepted. The Seller shall arrange for the storage of the Goods at the risk and cost of the Purchaser. If required by the Purchaser the Seller shall insure the Goods at the cost of the Purchaser.

Transfer of Risks

In the case of Goods to be delivered at the Seller‘s premises (Ex-Works, Incoterms 2010) the risk shall pass to the Purchaser at that time when the Seller notifies the Purchaser that the Goods are available for collection.

In the event of dispatch being impossible without culpability on the part of the Seller, the risk shall pass to the Purchaser upon notification of availability for dispatch.

The risk of damage to or loss of the Goods shall pass to the Purchaser as soon as the Goods have been handed over to the person carrying out the transportation, or as soon as the Goods have left the Seller‘s warehouse. This shall also apply when the Seller is assuming the transport costs.

The Purchaser shall check the incoming Goods immediately after receipt. Complaints of any kind shall be ruled out if they are not made within 14 days after the receipt of the Goods.

Complaints or claims in relation to hidden defects which are difficult to discover in the course of the customary examination shall be addressed directly to the manufacturer.

Defects of part of the delivery shall not entitle the Purchaser to make claims in relation to the entire commodities within a delivery.

Retention of Title

Notwithstanding delivery and the passing of risk in the Goods, or any other provision of these conditions, the property of the Goods shall not pass to the Purchaser until the Seller has received full payment of the price of the Goods and all other Goods agreed to be sold by the Seller to the Purchaser for which payment is then due.

If the Purchaser acts in breach of the contract, in particular in the case of payment default, the Seller shall have absolute authority to retake, sell or otherwise deal with or dispose of all or any part of the Goods in which title remains vested in the Seller;

Until such time as the property of the Goods passes to the Purchaser (passage of ownership), the Purchaser shall hold the Goods as the Seller‘s fiduciary agent, and shall keep the Goods properly stored, protected and insured at his own costs.

Until passage of ownership the Purchaser shall be entitled to resell or use the Goods in the ordinary course of its business, but shall account to the Seller for the proceeds of sale or otherwise of the Goods including insurance proceeds, and shall keep all such proceeds separate from any moneys or properties of the Purchaser and third parties.

If the Goods are processed or reshaped by the Purchaser and if processing is done with Goods that the Seller has no property in, the Seller shall become co-owner of the new object in the ratio of the value of the object of purchase (final invoice amount excluding VAT). If the blending is done in such a way that Purchaser‘s object is to be regarded as the main object, it shall be deemed agreed that the Purchaser assigns co-title to the Seller pro rata.

If third parties take up steps to pledge to otherwise dispose of the Goods, the Purchaser shall immediately notify the Seller in order to enable the Seller to seek a court injunction. If the Purchaser fails to do so in due time he will be held liable for any damages caused.

The Seller shall on demand of the Purchaser release any part of the collateral if the value of the collateral held in favor of the Seller exceeds the value of the claims being secured. It is to the Seller‘s decision to release those parts of the collateral suitable for him.

Liability

General provisions: With the exceptions of gross negligence of the Seller and with the exception of personal injury, the Seller‘s liability is limited, for all claims of the Purchaser in aggregate, to the value of goods & services received by the Purchaser to the extent such have been paid by the Purchaser at the date of the Purchaser‘s claim. The Purchaser warrants the waiver of liability from his insurers or from third party which have entered into separate contractual agreements with him, against the Seller or the Seller‘s insurers beyond the limits and exclusions mentioned above.

Liability for errors in Purchasers documents: The Seller is not liable for any damages due to the Purchaser‘s or third party errors relating to the contract execution, nor damages resulting from the use of technical documents, data or other information provided by the Purchaser containing errors undetected by the Seller.

Liability for consequential damages and/or intangible damages: Under no circumstances, the Seller shall be liable for damages consequential and/or indirect such as: operating loss of profit, commercial loss or any other consequential losses (including consequential and/or indirect damages for installation costs, transportation costs, handling fees, travel costs, etc.)

Warranty and Exclusion Clauses

All our products are warranted under the conditions of normal use against defects in materials and workmanship for a period of two year from the date of shipment. Should any product be found to be defective for these reasons, it will be repaired or replaced free of charge.

To make a claim under our warranty concerning any problems with a product, you must first notify the Seller service department to describe and verify the nature of the problem. Upon authorization by our service department, you may return a failed item in original packing to us freight prepaid both ways by the Purchaser. The decision to repair or replace defective products will be made at the sole discretion of the Seller.

The Seller Liability, whether based on warranty, negligence, or other cause arising from the use or the sale of our product, shall NOT in any case exceed the cost of repair or replacement of the defective piece. Such replacement or repair shall be the sole exclusive remedy of the purchaser and in no case shall the Seller be responsible for incidental or consequential damages arising out of commercial loss.

The Purchaser shall examine the Goods and in doing so check every delivery in any respect and officially report any discrepancy within a period of a maximum of 2 weeks from the official delivery date. Discrepancy reports can be sent to sales@siomorfevres.com

The Seller shall not be liable for the Goods being fit for a particular purpose unless otherwise agreed upon, to which the Purchaser intends to put them.

The warranty given by Seller is subject to the following conditions: The Seller shall not be liable for any defect in the Goods arising from any design or specifications supplied by the Purchaser; the Seller shall not be liable under the above warranty if the total price for the Goods has not been paid by the Purchaser at the due date for payment.

This warranty does not cover defects in or damage to the products which are due to improper installation or maintenance, misuse, accident, neglect, improper handling, improper storage, or any cause other than ordinary commercial application.

Any claim by the Purchaser which is based on any defect in the quality or condition of the Goods shall be notified to the Seller within two weeks from the date of delivery.

The Purchaser is entitled to demand the delivery of any substitute Goods, or repair or a reduction of the purchase price as set forth with the terms of each individual contract of sale. Liability for any loss of profits or any other consequential loss, including liability for income which can customarily be achieved with the product(s) sold, shall be ruled out.

Where any valid claim in respect of any Goods which is based on any defect in the quality or condition of the Goods is notified to the Seller in accordance with these Conditions, the Seller shall be entitled at the Seller‘s sole discretion to either replace the Goods free of charge or repair the Goods.

General Return Policy

No merchandise may be returned without prior authorization from the Seller, and in accordance with the following conditions:
• Merchandise returned in original packing.
• Transportations charges back and forth are prepaid by the Purchaser.
• A charge of 20% is made to cover the cost of restocking returned merchandise.
• On equipment or parts returned for repairs or adjustments, transportation charges, both ways to be prepaid by the Purchaser.
• Items to be repaired will be quoted separately with the repair cost.
• Seller will not be able to take back customized items specially produced for the Purchaser.

All returns including shipping, customs, and any other taxes are made at the expense of the Purchaser..

Data protection

The Purchaser’s data will be stored in order to document the transaction for commercial and legal purposes.

Data will only be disclosed to third parties if this is necessary for the performance of the contract. In this connection, the transfer of the Purchaser’s data to the Seller’s credit insurer is necessary for the performance of the contract. The Purchaser may at any time request information on the data stored.

Miscellaneous Clauses

The Seller reserves the right to improve or modify any of the products without prior notice, provided that such improvement or modification shall not affect the form and function of the product.

This agreement supersedes and invalidates all other commitment and warranties relating to the subject matter hereof which may have been made by the parties either orally or in writing prior the date hereof, and which shall become null and void from the date of the agreement is signed.

This agreement shall not be assigned or transferred by either party except with the written consent of the other.

Each party shall be responsible for all its legal, accountancy or other costs and expenses incurred in the performance of its obligation hereunder.

Choice of Law; Place of Jurisdiction

This agreement shall be governed by and construed in accordance with the Lebanese law where a contract has been entered into between the Purchaser and the Seller.

Each party agrees to submit to the jurisdiction of the courts selected by the Seller.

The Seller shall have the right to bring a claim before a court at the Purchaser‘s principal place of business or at his discretion before any other court being competent according to any national or international law.

Copyright © SIOM orfèvres. All Rights Reserved. Legal Terms & Conditions apply.

No liability is assumed for the information contained in this website. The information herein may include typographical errors, technical inaccuracies or other errors and omissions and may be changed at any time without prior notice.