HELP

Headquarters:

Sales Department SIOM Orfevres Mazraat Yachou - Metn - Lebanon Phone: +961 4 921080 Fax: +961 4 920984 Email: sales@siom.com.lb

Section 1 – Informative Section:

• Company
• Profile
• Sales & Distribution
• Strategic Orientation
• Product Innovation and Design
• Markets
• Hotels & Restaurants
• Personal Household Products (Classic Home Collection)
• Personal Household Products (Modern Design Collection)
• Personal Household Products (Oriental Collection)
• Cutlery
• Corporate and Business Gifts
• Weddings and Baby Shower Souvenirs
  
• Sports Events and Special Functions
  
• Specialty Markets (Tailor made products)
  
• Manufacturing
• Quality
  
• Photo Gallery
• Help
• Privacy Policy
• Terms & Conditions
• Site Map

Section 2 – Full E-Commerce Section:

• Gift Corner
• Best Sellers
• Special Offers
• Bridal Registry
• Gift Certificate

Section 3 – Partial E-Commerce Capability:

• Members Area
• Business to Business
• Hotels & Restaurants

Our Gift Corner section takes full advantage of E-Commerce. From this section, you can select the product you desire from many categories. You can perform on-line purchases, add your requirements to your basket, check your purchases, pay for them, and complete your transactions.

Our Best Seller section provides a quick guide to potential gift items that are particularly in demand. It takes full advantage of E-Commerce. You can perform on-line purchases, add your requirements to your basket, check your purchases, pay for them, and complete your transactions.

Our Special Offers section display specific offers given by the company. It takes full advantage of E-Commerce. You can perform on-line purchases, add your requirements to your basket, check your purchases, pay for them, and complete your transactions.

Becoming a member will give you an access to our online catalogue. Join us and obtain the ability to browse through the widest collection of silverware in the industry.

The Business to Business section SIOM provides the professional buyer with a special service. Corporate and Business Gifts are classified under this section.

Under our Private Labeling Program, we produce for very prestigious brand names companies’ worldwide. This program gives you the freedom, the convenience, and the advantage to have a range of products as unique to you as your own fingerprint.

We work with our Private Clients to bring to them a new level of service, to tailor solutions that take account of their individual particularities, and to develop with them a full Client Confidentiality.

The Hotels and Restaurants section provides the Food and Beverage Managers with the most extensive range of silverware in the industry. Select from a variety of up to 14 different patterns. SIOM’s diversified patterns’ selection provide a substantial choice of contemporary, classical and modern styles insuring perfect between everyday and aesthetic pleasure.

SIOM's Professional Portfolio, being the largest producer of silverware in the Middle East, and among the world's top 10 leading companies in our industry, affirms its position with respect to Distinction, Quality, Customization, Product Delivery, and After Sales Customer Service.

When using the full E-Commerce section, you can select the items you require, add them to your basket and buy it on-line through the web. Alternatively, you can of course call, fax or write us about your requirements.

For security purpose, only the Credit Card method of payment is used. If you have purchased a Gift Certificate from SIOM, you can use this Gift Certificate for payment.

We do not record or store any credit card numbers, all transactions are dealt with by Net-Commerce. Net Commerce being one of the world’s most secure online payment company using encrypted information on a secure server. Your bank will send us automatic clearance, and you will receive an email of the details of your purchase.

Please be aware that the recipient will be responsible for all import duties and local taxes

SIOM Orfevres warrants that all goods promoted for sale on this web-site confirms to its high quality standards and meet all quality description stated for them on this web-site.

Information about the goods and prices are subject to change without prior notice. SIOM orfevres carries items in stock for immediate delivery. To reserve the rights of the buyer, SIOM Orfevres warrants that, in case items were out of stock, the company informs the buyer about the exact scheduled date of shipment of his/her order, before the final sale takes place. The buyer holds the right to refuse the shipping date and therefore to cancel the order without any obligation on his/her part.

All prices displayed are quoted in US $, and must be paid in full, together with any applicable delivery charges before shipment can take place.

If you elect to engage in the activities on our site, SIOM may ask that you provide us personal information, such as your first and last name, mailing address (including zip code), e-mail address, employer, job title and department, telephone and facsimile numbers, and other personal identifying information.

When ordering products or services on this site, you may be asked to provide a credit card number. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

When you submit personal information to SIOM on this site, all this information will be treated with strict confidentiality. This information will not, under any circumstances, be transferred outside SIOM.

SIOM collects your information in order to record and support your participation in the activities you select. The information that you provide is used as part of our effort to keep you informed about product upgrades, special offers, and other products and services of SIOM.